Commerce Disclosure
| Legal Name | The store name | Japanese Shop |
| Address | We are an online store without a location for now, but if a customer wants to purchase anything from Japan we provide a service to order in behalf of the customer and ship it to his country. Our shipping address is: | 437-14国済寺 深谷市 埼玉県 〒366-0033 |
| Phone number | you can contact us through What'sapp Here is our account: please add us |  Hours 08:00 - 18:00 (excluding weekends and holidays) |
| Email address | Please contact us through our email address | japanese.store100@gmail.com |
| Head of Operations | The head of your organization or business, or a designated company representative | Yanase Kenji |
| Additional fees | all orders under 2 kg will be shipped throug Japan Post | the shipping cost 4000 Yen |
| Exchanges & Returns Policy | You have received any order damaged please contact us and provide us with the photos of the damaged items and box to file a claim. | ＜Returns and exchanges requested by customers＞ when we receive an order we will prepare it and ship it within 3 business days.. Items after shipping: Unopened items can be refunded or exchanged for items of equal or lesser value only if you contact the customer support center (insert phone number) within 10 days of the arrival of the item. We do not accept returns or exchanges of items after opening. ＜Returns and exchanges for defective goods and services＞ Please contact the customer support center (*insert phone number*). We will refund or exchange with new products at our shipping cost. |
| Delivery times | When the goods will be delivered to the customer or when the service will be provided after the customer has placed an order. | Orders will be processed within 3-5 business days. Products should be received within 15 days and are available as soon as you place your order. |
| Accepted payment methods | All payment methods available for customers to pay for the service | Credit cards or PayPal |
| Payment period | Period that customers are expected to make payments. | Credit card payments are processed immediately, . |
| Price | Sales price of the product or service (including consumption tax) | all prices in our website are in the USD. (sale taxes are incluede) |